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Debit Card Services Specialist
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- Overview : The Card Services Representative plays a critical role in providing exceptional customer service to credit union members regarding their card-related inquiries, transactions, and concerns.
- This role's primary focus is ensuring seamless card services, including debit and credit cards, prepaid cards, and other payment methods, while maintaining compliance with industry regulations and the credit union's policies.
- Continued education in all card operations and ever-changing Visa and MasterCard operating rules and regulations.
- Working knowledge of rules and regulations specifically related to card products such as Federal Regulations E and Z, MasterCard regulations, and Card Act to ensure compliance.
- Work-related experience should consist of Central Operations, Deposit Operations, and or Branch Operations background.
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