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Data Analyst - on - Site WORK AUTHORIZATION REQUIRED
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Full-time
- May collect and analyze external market data to provide benchmarks for comparison purposes.
- Areas of focus may include customer sales histories, identifying opportunities for customer growth through new account opportunities/cross-sell/up-sell, segmentation and customer intelligence, market or competitor trends in various segments or geographic locations, retail network performance, annual product production forecasts, customer support trends based on type and/or retailer, support agent metrics, response time, or completion time.
- Maintain data integrity by working with key input/output stakeholders to complete various reports/dashboards.
- Bachelor’s degree (Marketing, Business, Data Analytics, Statistics, Computer Science)
- Customer Support processes and support expectations, database mining, and reporting within a Business to Business (B2B) or manufacturing environment.
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