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Cyber Process Manager - Information Security Office
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Full-time
- Plano 3 (31063), United States of America, Plano, TexasCyber Process Manager - Information Security OfficeProcess Managers thrive in understanding how things work – that means mapping out processes, understanding and mitigating risks, and ensuring we have the right controls and measurements in place – and then making them better.
- As a Process Manager at Capital One, you will work intimately within our cyber security team, and with extended technical teams to manage and improve our processes from beginning to end, using our business’ management framework, SLQ2CQ, based on Lean Enterprise and Six Sigma.
- Responsibilities include:Be the process management subject matter expert that will manage, coach, and guide our team to incorporate process engineering and improvement into our daily operations and in line with our strategic direction.
- Your daily role will apply SLQ2CQ, Lean and Kaizen concepts, incorporate Six Sigma methodologies and tools, conduct root cause analysis, leverage Service Design methodology, utilize Agile methodologies, make use of Scrum framework, and other process management and quality strategies within your own work and the program.
- Must be comfortable learning and working in supporting applications, such as JIRA, Confluence, and Tableau, and become the functional SME to teach the team how to use the applications effectively.
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