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CWM - Marcus by Goldman Sachs - WFM Forecasting & Scheduling Manager - Associate - Richardson, TX
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- Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees.
- The firm’s Consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a startup with more than 150 years of experience.
- Today, we serve millions of customers across multiple products including lending, deposits, financial tools, and our partnership with Apple on Apple Card. We use innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity.
- Manage the Workforce Management (WFM) scheduling specialist team to deliver on expected service levels for both Phone & Chat functions
- Oversee the forecasting, scheduling, and implementation of WFM policies
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