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Customer Support Technician I
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Full-time
- Planet DDS is a dynamic and rapidly growing dental software company, serving over 13,000 practices across the United States with over 118,000 users.
- The company delivers a complete platform of cloud-based SaaS solutions for dental practices, including Denticon Practice Management, Apteryx Imaging, Cloud 9 Ortho Practice Management, and Legwork Patient Relationship Management.
- As a Customer Support Technician, you will play a key role in ensuring a positive customer experience by providing advanced technical support and resolving complex issues.
- The Customer Support Technician will also contribute to knowledge base documentation and collaborate with other departments.
- This is a hybrid role working 2x per week out of one of our locations (Charleston, SC | Irvine, CA | Akron, OH | Phoenix, AZ | Atlanta, GA)
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