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Customer Support Specialist - FULLY REMOTE (US Candidates ONLY)
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- Customer Support Specialist - FULLY REMOTE (US candidates ONLY)
- Respond to customer (patient and doctor) support tickets (using all our communication platforms including email, social media, phone calls or live chat) to resolve issues and questions encountered while on our apps, or Hospital Platform.
- Share insights with our Product, Marketing, and Engineering teams to improve the overall customer experience.
- Your role will involve the following: customer support (50%), partnerships support (25%), and new product launches (25%).
- JOB TYPE: Freelance, Contract Position - No agencies (See notes below).
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