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Customer Support Associate
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- Customer Support Associate
- Responsible for assisting bank clients via telephone with their banking needs by providing detailed product information, exemplary customer service, processing of bank transactions, cross selling of bank products and services, problem resolution and referrals to appropriate line of business experts as required.
- Provide prompt and courteous assistance to all inbound client calls
- Respond to inquiries from the public regarding current rates, job opportunities, office hours, and any other Farmers National Bank related questions
- May be involved in conducting out-bound proactive sales calls to current and potential clients
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