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Customer Support Analyst - Remote
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- About the job Customer Support Analyst - Remote
- Requirement instruction times are actually Monday - Friday 8:00 am actually to 5:00 pm CST for 4 - 5 weeks.
- Quick guide and teach agents on their prescription advantages, use of planning, formulary, premiums and standing of purchases and also insurance claims or inquiries
- Create outgoing calls to consumers on prescribed orders as well as remittance issues
- You'll be actually called to research study complex concerns pertaining to participant prescription and/ or even drug store benefits throughout several databases which demands fluency in computer system navigating and toggling while with certainty as well as compassionately employing along with the customer.
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