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Customer Support Analyst - REMOTE
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- Customer Support Analyst - REMOTE
- Provides support to the Customer Support team through the design and maintenance of effective, efficient, and accurate reporting tools.
- Supports business objectives via technical support for new and improved systems.
- Gather data from multiple internal sources to accurately create weekly and monthly service reporting (Scorecard, Cuts)
- Maintain RMA (Return Material Authorization) Log, prepare and distribute monthly reports.
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