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Customer Support Analyst
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Full-time
- This position is involved with processes related to shipments, invoicing, transportation, EDI, customer websites, pricing, and packaging.
- Compare price list provided by Sales against pricing in the scheduling agreement
- Update pricing in the scheduling agreement ASN text (Caterpillar only)
- Review and troubleshoot the status of incoming EDI
- Monitor and troubleshoot outgoing EDI transmissions
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