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Customer Support Administrator
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- is a leading manufacturer of state-of-the-art, high-technology products which are used in a variety of industries including aerospace, automotive, industrial and semiconductor.
- We have an excellent benefit package which includes Medical, Dental, Vision, Life Insurance, Tuition Reimbursement, Pension, 401(k) with company match, and paid Volunteer Time Off. We strive to have a diverse workforce made up of people from all backgrounds, including minorities, women and veterans, who bring their experience to support the innovation and quality that Kyocera is known for.
- who is responsible for interfacing with consumers, business customers, internal company sales, service, quality, engineering, accounting, headquarters, and legal representatives to handle a variety of post-sales service functions.
- Manage the customer turn-around-time by managing replacement inventory levels, monitoring receipt reports, analyzing warranty status, releasing replacement orders for in warranty returns, issuing invoices for out of warranty returns, managing ship-back of extra items received from consumer.
- Oversee all transactions in PayPal and drive payment of open invoices.
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