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Customer Success Manager
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Full-time
- Customer Success Managers are expected to have a regular cadence of communication with clients, address needs expeditiously, understand the clients market, growth plans, goals, and opportunities.
- Collaborate with organizational leadership as needed in ideation and development of programs and campaigns in response to client requests
- Build and maintain trusting relationships and provide day-to-day support to clients
- Experience working in a top-tier marketing and PR consulting firm is a plus
- In-depth understanding of marketing strategies and trends (SEO, social media, Google Analytics, PPC, PR, etc.)
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