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Customer Service Specialist II (REMOTE)
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Full-time
Remote
- This position receives inbound calls and completes outbound calls or web inquiries to insurance companies to verify insurance.
- Canceling of Auto CPI per procedures and lender particulars.
- Working Mortgage, Escrow, Commercial, Condo and Flood accounts thoroughly per procedures and to resolution.
- Handle incoming borrower, agent and lender calls at a professional level
- Accurately verify, key and/or memo insurance information in relation to all Creditor Placed Insurance (CPI) product types and CPI cancels
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