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Customer Service Sales Consultant Remote, Work from Home
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- Deliver an exceptional shopping experience when assisting shoppers through the ordering process via email, phone, live chat, or text.
- Maximize sales conversion through excellent customer service, product knowledge, and follow-through calls and emails to finalize sales and meet KPI.
- Express the business brand image and mission in every interaction with owners and potential owners.
- Proactively utilize the CRM system to record and maintain shopper/ owner information, feedback, and insights to be used by internal teams to drive business success.
- Understand the value of the retail channel partners and how to qualify leads appropriately to enhance brand loyalty across all channels.
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