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Customer Service Representative Ronkonkoma 16 Jan
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- The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone).
- Additional duties include gathering prospect information needed to obtain the sale, providing general administrative support and maintaining the customer reception area / front office.
- Greets all walk-in customers in a professional and courteous manner.
- Explain CARSTARs repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair.
- Educate customers on CARSTARs CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery).
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