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Customer Service Representative / inside Sales
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$13 - $16 an hour
Full-time
- Job Description: Visual Communications Specialist Also Known as: CSR, Customer Service RepresentativePOSITION DESCRIPTIONResponsible for sales activities from lead generation through the project management process.
- Serve as first point of contact for walk-in, email, Ecommerce and telephone customers.
- Develop and maintain a database of qualified leads through referrals, telephone canvassing, direct mail and email.
- Complete all paperwork and follow established center procedures from initiation through completion of a project (i.e., Work Order, credit approvals, POS entry, pre-payment collection, artwork approval, delinquent account collection, reporting).
- Support center franchise partner or center manager as needed with reports, close-out, invoices, follow up on open estimates and orders waiting for customer approval.
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