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Customer Service Representative / CSR
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Starting at $15.5 an hour
Full-time
- Job Description: Position Summary: To provide polite, accurate, and professional customer service related to eligibility, dental benefits, and claim payment; performs claim and benefit research, reconciliation, adjudication, data entry, adjustments, and related reporting.
- Respond to written inquiries and appeals in a timely and professional manner.
- Excellent customer service skills that are consistent, efficient, and accurate;
- Proficient computer skills and working knowledge of Microsoft applications, sufficient to independently perform claim-related functions and produce customer communications;
- Skilled communicator, with effective verbal, written, and listening skills;
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