Upvote
Downvote
Customer Service Representative - Bonus Included after 90 Days
Share Job
- Suggest Revision
- The duties and responsibilities of a CSR include managing incoming calls/chats, customer issues, customer service inquiries, and identifying and assessing customer needs to achieve satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Keep records of customer interactions, process customer accounts and file documents
- Proven customer support experience or experience as a client service representative
Active Job
Updated 10 days agoSimilar Job
Relevance
Active