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Customer Service Representative
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Part-time
- Full Job DescriptionThe Ground Guy is looking for a Responsible Customer Service Representative who will act as a liaison between customers and companies.
- Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.
- Job Duties and Responsibilities:Serves customers by providing product and service information and resolving product and service problems.
- Opens customer accounts by recording account information.
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
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