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Customer Service Representative
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Full-time
- As a Customer Service Representative, you will provide basic technical support and assistance to customers via e-mail, phone, or chat.
- As we continue to evolve and live our Orion values, we are looking for someone to grow with us.
- Provide customers with preventive maintenance and configuration recommendations
- Document support interactions, including details of inquiries, complaints, comments, and actions taken in customer database and/or Zendesk
- Prepare correspondence for company ticketing system as needed
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