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Customer Service Representative
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Full-time
- Position DescriptionCustomer Service Representative at our Frederick Maryland vehicle emissions testing center (VEIP)Job Description: Explain waiver procedures.
- Perform waiver inspections and grant or deny waivers according to MVA regulations.
- Explain waiver denials to motorists, documenting the reason(s) for denial.
- Assist motorists with extension requests; issue extensions in accordance with state guidelines.
- Perform emissions tests as needed.
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