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Customer Service Representative
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Full-time
- At LATICRETE International, we aim to be the leading construction brand trusted globally for high-performance tile and stone installation systems and building finishing solutions.
- We’vebeen in business for over 65 years, family-ownedfor three generations, and can be found in over 100 countries.
- Essential Job Functions & Responsibilities:Performs all customer service related duties including, but not limited to; answering phones, computer entry of orders/Debits/Credits/RMA’s, providing shipment confirmations, invoices and credit memos utilizing JD Edwards’s system.
- Provide day to day support to meet customer need dates and requirementsProvide customers with accurate information on pricing, stock availability, backorders and shipping.
- Work with cross-functional teams including; Sales, Logistics, Warehouse/Plant, Finance, Marketing and Procurement.
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