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Customer Service Representative
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- PING, Inc., maker of PING golf equipment, is seeking Customer Service Representatives that will provide quality professional customer service that consistently exceeds Company standards of excellence and customer expectations.
- Answer inbound calls and emails from customers and sales representatives quickly assesses customer needs and proactively provide solutions.
- Keep customers informed on the status of their order, reconcile errors in a cost-effective manner, resolve post-order issues such as returns and follows up to ensure all customer needs are fulfilled.
- Where needed, act as a liaison between customer and manufacturer, as well as between customer and freight carrier.
- Maintain thorough knowledge of PING products, services and the production process.
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