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Customer Service Representative
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- Manage sales territory representatives needs.
- Answer product questions requiring knowledge of the instructions for use and basic knowledge of orthodontic procedures.
- Handle technical questions from dental/orthodontic professionals.
- Uphold the principles and practices of the GQM business management system, including QC Thinking, Kaizen Innovation, and the corporate philosophy of GC no Kokoro.
- Participate in regulatory compliance activities related to the job function, including quality audits, adverse event reporting for company products, and adherence to Good Documentation Practices for reporting and record keeping.
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