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Customer Service Representative
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- Job Description: This includes facilitating customer transactions, order management, and overall customer service.
- Own quoting, order entry, order fulfillment, post-shipment, and overall customer issues resolutions throughout all phases of the business cycle for parts.
- Facilitate order entry, provide order status updates, resolve customer issues and attend customer meetings where necessary.
- Manage shop fulfillment prioritization of customer specific orders.
- Manage hold orders and maximize on-time delivery through constant communication and prioritization of the shop fulfillment.
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