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Customer Service Representative
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Full-time
- Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.
- Experience with heavy inbound and outbound calls and transferring calls
- Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet
- Experience with proofreading and editing documents
- One of our medical plan options is even offered at zero cost to our partners.
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