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Customer Service Representative
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Full-time
- Job Details Description An exciting opportunity exists at Barnes for a Customer Service Representative in its Force and Motion Control SBU, Maumee, OH. The ideal candidate will be responsible for the preparation, review, and flow down of all ASRaymond solicitations, proposals and contracts to ensure legal and corporate guidelines are in compliance, as well as, ensuring proper alignment with appropriate policies and procedures.
- Responsible for contract review relating to customer purchase orders, quotes, and customer specific requirements.
- Works with Customer Service Supervisor to resolve customer requirements; drafting correspondence for external/internal customers in response to specific inquiries.
- Works with Customer Service Supervisor and Customer Service Manager to establish proper direction and guidance to functional areas to ensure proper administration of contract requirements.
- Review customer requests for quotes and government solicitations (with guidance of the Contracts & Customer Service Supervisor and Customer Service Manager).
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