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Customer Service Rep
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Full-time
- As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company.
- Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds.
- Consult with various internal departments to ensure order completeness, on-time delivery and accurate invoicing.
- Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints.
- Two (2) years' previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships.
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