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Customer Service Rep
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- The Customer Service Representative will be responsible for handling customer service inquiries and problems via the telephone and recording consistent problem areas.
- Uses a computerized system for tracking, information gathering, and/or troubleshooting.
- Receive orders via telephone and fax from customers and sales personnel for manual entry into the order entry system.
- Enters and tracks special type orders including pick-up & send, warehouse breakage, customer un-saleable and return authorizations.
- Input changes submitted by CAMs for Sam’s and Costco.
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