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Customer Service Rep
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Full-time
- We're on the lookout for a hero with a fundraising spirit and a heart full of philanthropy to take the helm and manage non-profit marketing campaigns across the land.
- Providing information that's as accurate, valid, and complete as a hero's secret files, using the right super-tools
- Handling questions and complaints with the finesse of a hero, providing appropriate solutions and alternatives in the blink of an eye and following up to ensure resolution
- Keeping records of your epic customer interactions, processing customer accounts like a true hero, and filing documents with meticulous precision
- Following our communication protocols, guidelines, and policies, in harmony with our charity's guidelines, and going the extra mile to engage and educate on behalf of the charity
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