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Customer Service (Remote Work)
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Full-time
Remote
- The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem.
- Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
- Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
- Record, organize and file customer interactions and account changes
- Previous experience in customer support, client services, sales, or a related field
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