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Customer Service Professional
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$19.5 an hour
Full-time
- Provides customer service and support for Zephyr Express & Winebow Customers, Sales Representatives and Sales Management.
- Processes new order transactions, completes order maintenance and credit adjustments, and assists with product and delivery inquiries.
- Provides customer service to clients striving for the highest level of customer satisfaction and loyalty.
- Resolves product or service problems by clarifying the customer’s issues; determining the cause, selecting and explaining the best solution to solve the problem, expediting the correction or adjustment, following up to ensure resolution.
- Must be a team player, able to effectively prioritize and multi-task, and work well under demand to meet deadlines.
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