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Customer Service & Production Planner
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Full-time
- Summary In this role, the Customer Service & Production Planner will work closely with the sales team, operations team, and other key stakeholders to meet customer service and regrinding needs.
- The Customer Service & Production Planner will interact daily with other manufacturing sites including Hyperion Production Units (Barcelona, AGS, Durametal).
- The Customer Service & Production Planner will review Customer needs, incoming service orders, and production capacity to prioritize and align production of new and service orders based on resources (machines and labor) to meet Hyperion’s targets.
- Work with Hyperion Production Units and subcontractors/ external vendors to ensure best in class service order processing and execution.
- Work with outside sales to gain an accurate forecast and use the data for appropriate capacity planning and job scheduling.
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