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Customer Service Manager - St. Joseph (Lake)
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Full-time
- Responsibilities & Expectations Lead and Manage the Performance of the Retail Bank Non-Exempt EmployeesPartner with Branch Manager to conduct sales management routines including daily skills coaching, weekly team meetings, monthly employee check-ins, and quarterly results coaching.
- Assist Bank Manager to achieve budgeted bank targets for growth of deposits and loans as well as non-interest income.
- Assist Bank Manager to create a welcoming, engaging, professional environment for clients and your team to experience.
- Demonstrate Compliance with Applicable Laws and RegulationsUnderstand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures.
- Assist Bank Manager to ensure adherence to aforementioned points by bank team.
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