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Customer Service / Global Parts Department
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- Customer Service / Global Parts Department Duties require some judgment and initiative to make decisions within the limits of pre-established policies and procedures using tact and judgment on the telephone.
- Work to assist with training new employees.
- This position will work under the direction of the supervisor in the Parts and Logistics department.
- Handle customer and Field Service Engineers inquiries via telephone regarding pricing, warranty, availability of parts, adjustments, applications, complaints, quotations, and general information.
- Enter sales order data into the computer upon receipt of the customers requirements.
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