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Customer Service Coordinator
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Full-time
- Established in 1981, Orient Express Container (OEC) Group is one of the top freight forwarders in the transportation industry.
- As a Customer Service Coordinator, you will be responsible for working with assigned clients in tracking shipments, providing status updates, and general account support.
- Requirements:Minimum 2 years' experience in a freight forwarding role is required; preferably in a customer service or operations role.
- Responsibilities:Update NSA and VIP account rates to secure new bookings/shipments.
- Validate and confirm all ocean/trucking/rail/air shipment bookings.
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