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Customer Service Coordinator
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- These high-quality machines are used for air and gas applications across many essential industries, including: Wastewater, Cement, Biogas, Pharmaceutical and Food, among many others.
- We offer a competitive salary, generous health benefits (to include 96% company-paid benefit plans), a 401(k) with company match, Tuition Reimbursement, and a Profit-Sharing bonus package, along with the opportunity to work with a dynamic group of professionals in a triple-bottom-line business philosophy of People, Planet, Prosperity.
- As a Customer Service Coordinator, you will be responsible for scheduling and coordinating service technician activities, creating parts orders in Navision, and providing customers with timely quotations for Aerzen parts, services and repairs.
- Service Scheduling - Schedules and dispatches service technicians as needed to meet customer requirements and manage technician utilization; Maintains updated information in the electronic service schedule and Navision.
- Parts Order Entry - Provides timely order fulfillment and maintains regular communication with customers on order delivery dates.
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