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Customer Service BDC / Appointment Setter Associate - Momentum BMW / Mini
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Full-time
- At Momentum BMW/Mini , a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally.
- The Service BDC Associate is responsible for generating sales appointments with customers that contact the dealership via the internet for service of new and/or pre-owned vehicles.
- The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner.
- This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest.
- The service BDC associate will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.
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