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Customer Service
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Full-time
- Marcum Search LLC has been engaged by our well established Melville, NY based manufacturing client, a premier provider in their industry, to identify full-time Customer Service Respresentatives.
- Position Description: The Customer Service Representative is primarily responsible for supporting customers (dealers/distributors, sales representatives, and end-users).
- Manage all aspects of customer inquiries and requests to include product selection, sample and catalog requests, non-stock items, basic returns, price quotes, special pricing, and status of orders.
- Provide information regarding products and promotional opportunities to customers.
- Builds rapport and trust with clients to maximize customer loyalty.
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