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Customer Service
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- Do you have strong customer service skills, teamwork, attention to detail, and the ability to follow up to ensure a great customer experience?
- Korum Automotive Group is looking for a Service Support Specialist to join our team to enhance the customer experience in our Service Departments.
- This position is responsible for assisting customers by answering incoming calls, answering customer questions, scheduling appointments, or routing to appropriate team members.
- Makes follow-up outbound calls to customers to ensure quality service satisfaction.
- Assists with warranty and insurance claim documentation and processing.
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