Upvote
Downvote
Customer Service Associate
Share Job
- Suggest Revision
- Customer support via telephone interactions in a call center-like setting, with assigned work pipeline and SLAs for contact and processing.
- The candidate will answer escalated customer complaints inbound and outbound calls from customers as well as internal partners.
- Provide support to internal and external customers in account management, operations, documentation, and technical support.
- Review basic or tactical customer issues regarding products and services, billing, account questions, or account transactions with a narrower impact.
- Knowledge and understanding of the financial services industry: compliance, regulatory, fraud, customer de-escalation, or legal operations.
Active Job
Updated 8 days agoSimilar Job
Relevance
Active