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Customer Service Associate
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$15.83 - $19.44 an hour
- Employee works under the general supervision of the Customer Care Specialists, Operations Coordinator and the Customer Care Manager.
- Responsible for filing and general clerical work as needed, such as composing and typing correspondence to customers.
- Receives and records monies from walk-in and drive-up window customers, including utility payments, city assistance payments and utility deposits.
- Runs payments for the Finance batch which includes but isn't limited to deposits form other Departments, court fines, Animal Shelter and Civic Center fees, license/permit fees, rent royalties and all other fees.
- Processes daily wire transfer and ACH detail into a payment batch.
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