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Customer Service Agent Specialist RHRP - 7:00 Am - 3:30 Pm
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- Customer Service Agent Specialist - (RHRP) - 7:00 am - 3:30 pm
- Duties include screening military medical forms for accuracy and thoroughness, identifying required medical, dental, and behavioral health procedures, then scheduling individual in-clinic, group, or telephonic appointments.
- Responsible for scheduling Service Member medical and/or dental services in-clinic or offsite
- Investigate issues with management to assist in trend identification
- Licensed Vocational Nurse (LVN), Certified Medical Assistant (MA), or equivalent to military specialist (Medic, Corpsman, Pararescue, Health Services Technician, etc.)
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