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Customer Service Agent
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- Process tickets, check baggage, monitor carry-on baggage for size and quantity, and assign seats.
- Handle denied boarding situations, solicit volunteers, re-accommodate customers and provide hotel, meal, and taxi vouchers when appropriate Ensure compliance with FAA, Allegiant Air and airport regulations.
- Assist Customers with special needs, i.e., Customers who need assistance in boarding Ad hoc assignments as requested by the Lead or Supervisor Complete required reports Meets arriving flights at baggage carousel to ensure proper handling of bags.
- Monitors baggage carousel for unclaimed baggage.
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