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Customer Experience Specialist
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Full-time
- Job Description: As a Customer Experience Specialist, you'll be the voice and face of our brand, ensuring that our reputation for industry-leading customer service continues to shine.
- Provide top-notch assistance to customers via phone and email, offering product details, order updates, and alternative solutions.
- Collaborate with internal teams, including the warehouse and remote order entry support, to address and resolve order-related concerns.
- Handle order entries for showroom accounts.
- Experience with Microsoft programs and QuickBooks
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