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Customer Experience Professional
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- Perform all in-house and show site functions, (i.e., data processing, incoming/outgoing phone calls/missing document collection, customer billing, invoicing, collecting on outstanding balances, show closings etc
- Responds to complex questions regarding multiple areas, including accounting, billing, networking, collections, etc.
- Functions as a lead, regional specialist, or assistant to manager as needed.
- Provides proactive support and coordination for pre-show and on-site collection efforts.
- Attends pre-conference, weekly production, Sales meetings and Daily/Weekly Admin Office Walk throughs.
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