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Customer Experience Manager
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Full-time
- Ortho Dog orthopedic braces help restore the joy of mobility with reduced-pain for beloved dog companions.
- Position Summary: The Customer Experience Manager is our key person when it comes to daily operations, customer care, and order fulfillment.
- As a small team, the Customer Experience Manager works closely with the Director of Operations, production staff, and the business owner in a dynamic environment that houses our offices and production sew shop.
- Top-notch phone and written communication skills are a must, along with experience (and ease) diffusing and engaging with sometimes stressed/sad/anxious or heightened customers.
- If you have a heart for helping dogs –and their humans– we encourage you to apply.
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