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Customer Care Specialist
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$20.03 an hour
- Customer Care Specialist
- The customer care specialist will provide information about Integral Care services, provide community referrals, schedule and cancel appointments, and link callers with the appropriate service providers.
- The Customer Care specialist will perform updates and verification of insurance coverage and will facilitate the initial request of payment for services to be rendered.
- This position works closely with a multitude of community partners, including but not limited to APD, TCSO, medical facilities, schools, and MCO's.
- The Customer Care Representative works under the direct supervision of the Customer Care Program Manager
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