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Customer Care Specialist
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Full-time
- BSI Financial is an experienced mortgage servicing company!
- The Collector will review accounts for recent activity and changes, ask probing questions to establish the borrower's ability to pay the debt, understand payment inquiries, and take steps to resolve the matter.
- The Collector will need to use their ability to multitask by typing notes simultaneously while speaking to borrowers.
- To ensure success, the Collector will need to be up to date with laws, regulations, policies, and procedures related to debt collection in the Mortgage industry.
- Make monthly outbound skip trace calls
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