Upvote
Downvote
Customer Care Manager
Share Job
- Suggest Revision
- Manage general office and customer service activities, to include finalizing contracts and onboarding new customers.
- Manage, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness
- Resolve day-to-day customer service problems including data entry errors, customer complaints, and questions
- May work with Operations Manager to ensure information flow with the warehouse is efficient; to include on-time turn for trucks, accurate receipt, and shipment of goods
- May handle record management/retention for bill of ladings, proof of deliveries, invoices, and accounting credits
Active Job
Updated 18 days agoSimilar Job
Relevance
Active